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10+ Years
Enhancing The Home Care Experience For Clients, Families, Caregivers, and Home Care Agencies.
OUR MISSION
ENHANCE THE HOME CARE EXPERIENCE FOR CLIENTS BY GUIDING THE AGENCIES THAT PROVIDE CARE TO THEM.
Welcome to AIDECAST, the leading provider of professional home care task force services.
We are a team of dedicated home care professionals that provide personalized consultation services to home care agencies experiencing challenges with hiring and training administrative staff, quality in care, caregiver recruitment, retaining clients, payroll and billing issues, and so much more.
Excellence In Client Experience.
At AIDECAST, we know that the key to providing an excellent client experience is having a well-trained team.
That’s why we offer personalized training to your staff in your office, which includes workflow and departmental structuring to ensure that your team is equipped with the skills and knowledge they need to deliver compassionate care that meets your clients’ unique needs.
With our training program, you can be confident that your team will provide the highest quality care to your clients.
MEET THE FOUNDER, STEVE ORTIZ
Hello, I'm Steve Ortiz, your personal consultant when you need assistance with taking your home care agency to the next level. I possess over 15 years in the home care industry, with experiences which include Service Coordinator, Director of Service Coordination, Director of Operations, Chief Coordinating Officer, Chief Compliance Officer, and Owner & Operator of Private Home Care Services.
I have helped develop home care agencies of all sizes and operational differences. I am able to develop strategic approaches to developing your in-house team to understand and deliver quality levels of services to your clients as a foundation for client relations and retention. The results your agency will see are reduction in admin-made errors, reduction in loss of revenue, increase in in-house productivity, and an increase in client satisfaction and retention.
I will work by your side helping you every step of the way through the process of growth and success. Whatever your personal goal is, I will assist you in making it a reality.
My consultation services are designed to provide guidance in the decision making, marketing, advertisement, client relations and retention of clients and personnel. I will show you simple, yet highly effective ways of forging lasting relationships case managers, clients and family members that will result in an increase of clientele and revenue.
Our Task Force services are tailored to your agency's specific needs and concerns. Task Force services can be utilized to bring in experienced administrative staff as leads in departments you want to develop; to provide training to your existing and new admin personnel; to investigate and identify personnel that do not add value to your agency or are somehow costing your organization thousands of dollars in loss revenue; and so much more.
If you are interested in learning more about AIDECAST and the services we offer, contact me today.
